Frequently Asked Questions
Everything you need to know about your lighting solutions
How long will it take for my order to ship?
Most in-stock orders placed before 2:00 PM EST are processed and shipped the same business day. Delivery times typically range from 1 to 5 business days depending on your location.
What is your return policy for light bulbs?
We offer a 30-day return policy for most items in their original, unopened packaging. Please note that certain specialty lamps and clearance items may be subject to a restocking fee or marked as final sale.
What happens if my bulbs arrive broken?
While we use specialized packaging to protect fragile glass, accidents can happen. If your order arrives damaged, please contact our customer service team within 48 hours of delivery to arrange for a free replacement.
Do you offer bulk discounts for commercial accounts?
Yes, BulbAmerica provides volume pricing for contractors, property managers, and businesses. Please contact our sales department or apply for a wholesale account on our website to receive a custom quote.
How do I ensure I am ordering the correct base type?
We provide detailed specification charts and base diagrams on every product page. If you are unsure, you can use our 'Bulb Finder' tool or send a photo of your existing bulb to our support team for identification.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.