Returns & Exchanges
At BulbAmerica, we strive to ensure you are satisfied with your lighting purchase; if you are not completely happy, you may return most new, unopened items within 30 days of delivery for a full refund.
Return Process
- 1.Request an RMA
Log into your account or contact our customer support team to request a Return Merchandise Authorization (RMA) number within 30 days of receipt.
- 2.Pack Securely
Carefully pack the bulbs or fixtures in their original manufacturer packaging and place them inside a sturdy shipping box with the RMA number clearly marked on the outside.
- 3.Ship the Items
Send the package back to our distribution center using a traceable shipping method like UPS or FedEx to ensure your return is documented and protected.
- 4.Receive Your Refund
Once our warehouse inspects the returned items to confirm they are in original condition, we will process your refund to the original payment method within 5-7 business days.
